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Computer Network Management
Functional Model
Q
In Fault management system, what can be used to track network problems?
AA. Performance management tools
BB. Trouble ticket administration
CC. Metrics
DD. Security database
Correct Answer:
B. B. Trouble ticket administration
Explanation:
Fault management involves the detection and isolation of the problem causing the failure in the network. A trouble ticket is generated and followed up for resolution of the problem using a trouble ticket administration system. Thus, a trouble ticket administration helps in tracking network problems.